How do I clear my browser cache?

Before you begin

Clearing your web browser's cache, cookies, and history may remove data such as the following:

• Saved passwords
• Address bar predictions etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first.

Notes:

• For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete(Mac). If this doesn't work, follow the appropriate instructions below.
• If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.

  If you don't see the instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.

• If you need to clear your cache, cookies, and history for troubleshooting purposes but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution

Desktop browsers

Chrome

1. In the browser bar, enter:

    chrome://settings/clearBrowserData

2. At the top of the "Clear browsing data" window, click Advanced.
3. Select the following:
   • Browsing history
   • Download history
   • Cookies and other site data
   • Cached images and files

   From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

4. Click CLEAR DATA.
5. Exit/quit all browser windows and re-open the browser.

Firefox

1. From the History menu, select Clear Recent History.

   If the menu bar is hidden, press Alt to make it visible.

2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
4. Click Clear Now.
5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

1. In the top right, click the Hub icon (looks like a star with three horizontal lines).
2. Click the History icon (looks like a clock), and then select Clear history.
3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Internet Explorer 11

1. Select Tools > Safety > Delete browsing history....

   If the menu bar is hidden, press Alt to make it visible.

2. Deselect Preserve Favorites website data, and select:
   • Temporary Internet files or Temporary Internet files and website files
   • Cookies or Cookies and website data
   • History
3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
4. Exit/quit all browser windows and re-open the browser.

Note:  If you experience difficulty with Internet Explorer, make sure compatibility mode is turned off.

Opera

1. From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data...
2. In the dialogue box that opens, from the "Obliterate the following items from" drop-down menu, select The beginning of time.
3. Select the following:
   • Browsing history
   • Download history
   • Cookies and other site data
   • Cached images and files
4. Click Clear browsing data.
5. Exit/quit all browser windows and re-open the browser.

Safari 8 and later

1. From the Safari menu, select Clear History... or Clear History and Website Data...
2. Select the desired time range, and then click Clear History.
3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Delete iOS (iPhone & iPad) history & cache

• To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

Clear your history in Android (Chrome)

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click History  History.
4. On the left, click Clear browsing data. A box will appear.
5. From the drop-down menu, select how much history you want to delete. To clear everything, select All time.
6. Tick the boxes for the data that you want Chrome to clear, including 'browsing history'.
7. Click Clear data.